FREE PREVIEW: You are viewing a free sample of subscriber-only content. Please note we just launched our brand new site on 1/11/17 and will be adding a ton of improvements and new features over the next 6 months. You can subscribe now for 2017 at the "Super Early-Bird" discounted rate of $24.95 (regularly $29.95).

FAQs

Browse Frequently Asked Questions

Browse our Frequently Asked Questions database by selecting a category from the list.

All FAQs

If you have difficulty logging in, review the following:

  • If you signed up before January 2017, your account password is most likely all lowercase regardless if you entered in an uppercase letter.
  • Account passwords created after January 2017 are case-sensitive.
  • If you use a password manager, the stored password may not be stored in the correct case. Try typing your password in again and resave if successful.
  • You may have an issue with your web browser that is preventing you from logging in. We recommend Google Chrome. We have found that many people with browser issues preventing their login that the issue is corrected when they reset their browser back to default settings. 
Category: Login/Password

If you are unable to receive the email for the request a new password, be sure to add the domains fantasyguru.com and fantasyfootballguru.com to your email whitelist to ensure you receive emails from our servers. If you still do not receive the recovery email please complete our contact form and provide us with the following so we can reset your password:

  • The first and last name on the account
  • The email address of the account
Category: Login/Password

If you tried to subscribe or renew and were declined, your credit card may show multiple pending charges. These pending charges should release and disappear within three days of the attempted transaction(s). If they do not and you were charged multiple times please contact us by creating a support ticket or through our contact form and provide us with details of the issue.

If you believe your subscription expiration is incorrect, please contact us by submitting a support ticket so we can verify your the status of your subscription.

Click Subscribe or visit https://www.fantasyguru.com/subscribe to view the available subscription packages.

Please complete a support ticket explaining the issue and if your league was imported or custom created.

Category: MyGuru

We are in the process of changing how leagues and franchises are imported and have suspended the ability to create or import while this is being done. We expect to have the ability to create or import leagues and franchises available by the beginning of the 2017 season. Notices will be posted on the site when the feature is complete and ready to access. 

Category: MyGuru

We are in the process of changing how leagues and franchises are imported and created and due to the change we had to remove existing content that was migrated from the old website. We fully expect to have the ability to create or import leagues and franchises available by the beginning of the 2017 season. Notices will be posted on the site when the feature is complete and ready to access. 

Category: MyGuru

Simply login, and click "My Account" on the upper right part of every page or visit your profile page. You will see your expiration date without even leaving the page you're on. All yearly subscriptions end on that season’s Super Bowl Sunday. For example, if you subscribed for the 2016 season, your subscription expiration date would be February 2017. 

Category: My Account

Typically your browser should redirect you to the secure site, but if it does not you can access it by visiting https://www.fantasyguru.com directly. Please note that only the domain fantasyguru.com has SSL/HTTPS support so if you are accessing the site using one of the alternate domains (gurusubscriber.comfootballinjuries.com, fantasyfootballguru.com) SSL/HTTPS will not be available.

Subscriptions are "Season" subscriptions and not 12-month subscriptions and expire February 10 the following calendar year of the NFL season. For example, if you subscribed for the 2017 NFL season, your subscription would expire February 10, 2018. If you subscribed for the 2017-2018 seasons then your subscription will expire February 10, 2019.